Frequently Asked Questions
For most of our “How to…” questions, please see our Getting Started page. This walks you through where to find things on the website, creating and editing your account and much more!
Below you will find additional answers to our other Frequently Asked Questions.
Why are my changes not showing?
Sometimes when you make a change on your dashboard, you won’t see it right away. Try refreshing your page and the change should appear.
How long to approve my business listing?
The team is continuously monitoring the site for new business listings coming through. Once we’ve had a chance to confirm that your business is live, and belongs to you, you’ll receive an approval email from us. This usually takes no more than a few hours.
However, if you don’t see the approval email within 24 hours, please check your spam folder. Still don’t see the approval email? Contact us directly at info@quilting.com
How do I change / upgrade my business membership?
Want to upgrade your membership? You can do this in 1 of 2 ways.
Head to https://quilting.com/pricing-plan/ and choose your plan.
On your Dashboard > Businesses, click on the 3 dots, then “Change Plan.”
How do I edit my business listing?
To edit your business listing, go to your Dashboard > Businesses, click on the 3 dots, then “Edit”.
Why are my images not uploading?
Each business gallery is limited to a maximum of 6 images. If the images being uploaded are too large, this can cause an error. Please make sure your images are a MAXIMUM of 900 kb each.
How do I report a bad Review?
Have you received a review that you believe is incorrect? Let us know by sending an email to info@quilting.com.
How do I get my business on the Home page?
We have ad opportunities on 3 different places on the site – Home page, Blogs, and Search results pages. Your ad will be your “business card” which includes your business cover image and information.
To create your ad(s), go to your Dashboard > Ad Campaigns. Then click on “Add New Ad.”
There you can choose where you want your ad to be placed and for how long. If you have any questions about ads, please reach out to us at sales@quilting.com.
How do I change my email address?
To change your email address, hover over your name at the top of the page. Then click on “Profile”. This is where you will change your email address.
PLEASE NOTE: Changing your email address will also change your log in email.
If you want to change your Business email, please contact us at info@quilting.com.
Where can I change my payment information?
If you need to update your payment information, please send an email to sales@quilting.com.
How do I cancel my membership?
Of course, we’d love for you to stay! However, if you need to cancel your membership, go to your Dashboard > Subscriptions. Click on the button “Unsubscribe”. Your subscription will remain active until the membership duration ends. It will not renew.
Still have more questions?
Feel free to reach out to us to info@quilting.com.