Frequently Asked Questions
Here you will find answers to our most commonly asked questions.
Why are my changes not showing?
Sometimes when you make a change on your dashboard, you won’t see it right away. Try refreshing your page and the change should appear.
How long to approve my business listing?
The team is continuously monitoring the site for new business listings coming through. Once we’ve had a chance to confirm that your business is live, and belongs to you, you’ll receive an approval email from us. This usually takes no more than a few hours.
However, if you don’t see the approval email within 24 hours, please check your spam folder. Still don’t see the approval email? Contact us directly at info@quilting.com
How do I change / upgrade my business membership?
Want to upgrade your membership? You can do this in 1 of 2 ways.
Head to https://quilting.com/pricing-plan/ and choose your plan.
On your Dashboard > Businesses, click on the 3 dots, then “Change Plan.”
How do I edit my business listing?
To edit your business listing, go to your Dashboard > Businesses, click on the 3 dots, then “Edit”.
How do I report a bad Review?
Have you received a review that you believe is incorrect? Let us know by sending an email to info@quilting.com.
How do I get my business on the Home page?
We have ad opportunities on 3 different places on the site – Home page, Blogs, and Search results pages. Your ad will be your “business card” which includes your business cover image and information.
To create your ad(s), go to your Dashboard > Ad Campaigns. Then click on “Add New Ad.”
There you can choose where you want your ad to be placed and for how long. If you have any questions about ads, please reach out to us at sales@quilting.com.
Where can I change my payment information?
If you need to update your payment information, please send an email to sales@quilting.com.
How do I Cancel my membership?
Of course, we’d love for you to stay! However, if you need to cancel your membership, go to your Dashboard > Subscriptions. Click on the button “Unsubscribe”. Your subscription will remain active until the membership duration ends. It will not renew.
Still have more questions?
Feel free to reach out to us to info@quilting.com.